Our Community Resource Book is available for anyone but we recommend that anyone needing assistance from ANY agencies call the agency to get the most current information about their hours, requirements and procedures. View the book in Spanish here. 

Each person who seeks emergency assistance begins the process with a phone interview by calling our office at 434-846-6098. We serve the counties of Amherst, Appomattox, Bedford, and Campbell as well as the City of Lynchburg. We are NOT able to process requests for assistance in person. If all lines are busy, please leave a message with your name and phone number and we will get back to you as soon as we are able. We return messages in the order we receive them. Once you have completed the phone interview, you are given instructions about sending your required documents electronically. We will need copies of the following documents:

  • Picture ID
  • Copy of the Bill You Need Help With
    • For Eviction: Pay or Quit Notice, Court Summons/Unlawful Detainer, or Writ of Possession (we will verify with the property)
    • For Utilities: Copy of the Termination Notice or Account Number if seeking help with Utility Deposit (we will verify with the utility company)
    • For Help with the First Month’s Rent: Intent to Rent Letter & Receipt showing the Security Deposit has been paid (we will verify with the property)
  • Proof of household income for the last 30 days
    • This includes but is not limited to: Paystubs, Social Security Award Letter(s), Disability, Survivor’s Benefits, TANF Letter, Child Support Information, Unemployment, etc.
  • Expenses for the last 30 days
    • This can include paper receipts for bills paid and/or purchases made, electronic receipts, ledgers that show your payments, etc.  
  • Emergency assistance is determined by viewing the above income/expenses that shows you do not have the funds to pay your bill.

Due to the heavy volume of requests, please have all documents to us at least 5 business days before your eviction or termination date. Start the process as soon as you receive your eviction notice or termination notice so you have time to get the help that you need. Our hours are from 9 am until noon Monday through Friday. 

Call (434) 846-6098 to begin the process.

Clients are eligible for assistance once every 365 days.