Each person who seeks emergency assistance begins the process by coming to our office to fill out an application. Clients are eligible for assistance once every 365 days.

They must bring with them:

  • Photo identification
  • Social security card
  • Proof of income for the last 30 days (this includes disability, child support, unemployment, food stamps and social security) for all persons living in the household
  • Receipts for bills that have been paid, and/or major purchases made with the income over the last 30  days
  • The utility termination or eviction notice that they need assistance with
  • Their most recent Notice of Action letter that states what their SNAP and/or TANF benefit is per month

The Emergency Assistance Specialist of our Emergency Assistance Program then interviews the client to assess how to best serve them. During the application and interview process, we ask pertinent questions to establish spending habits, work histories, and circumstances that have put clients in their current situations. If needed, we also make referrals to other agencies that may provide additional resources we do not offer, such as the Virginia Legal Aid Society for consulting on legal issues. We strive to guide the applicant towards a path of self sufficiency.