Our physical address is:
701 Clay St.
Lynchburg, VA 24504

Our mailing address is:
P.O. Box 1125
Lynchburg, VA 24505

Phone: 434.846.6098
Fax: 434.846.1040
Email: ioa@ntelos.net

Office Hours: Monday-Friday
9:00 a.m. - 12:00 p.m.

Requirements for Assistance

  To apply for assistance, each applicant must present:

  • Photo identification

  • Social security card

  • The termination or eviction/foreclosure notice (when applicable)

  • Proof of household income for the last 30 days

  • Receipts for bills that have been paid and/or major purchases made with the income

Client interviews are required at the time application is made.  Work history and spending habits are reviewed, along with other behaviors.  During the application and interview process, we ask pertinent questions to establish spending habits, work histories and circumstances that have put clients in their current situations.  If needed, we also refer our clients to other agencies that can offer help in addition to what IOA offers, striving to guide the applicant towards a path of self sufficiency.